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Tickets & Events
Ensemble Arts

Privacy Policy

Last Updated June 5, 2025

Scope

The Philadelphia Orchestra and Kimmel Center, Inc. (d/b/a Ensemble Arts Philly) recognizes the importance our protecting the privacy of our guests . It is our intent to balance our legitimate business interests in collecting and using information received from and about you with your reasonable expectations of privacy.

This Privacy Policy covers the Personal Information that we collect from our guests in any manner, including on our websites; applications; cloud-based services; and communication platforms, such as email, SMS message, phone, in person and mail (collectively, the “Services”). However, this Privacy Policy does not apply to information collected from our employees, contractors, or vendors.  It also does not apply to information that you ask us to share with third parties or is collected by API Providers or Payment Providers (as further described below).  

By using these Services or providing your information to us through other platforms, such as those described above, you hereby consent that we will collect, use, and share your information as outlined in this Privacy Policy. By using our Services, you also agree to the Terms of Use and our Ticket Policy.

If you reside in the State of New Jersey, please click here to learn more about your privacy rights. To the extent that there is a conflict between this Privacy Policy and the Privacy Notice for Covered Residents, the Privacy Notice for Covered Residents will prevail with respect to Covered Residents (as defined below) only.  

Information We Collect

By “Personal Information” we mean information that can identify or reasonably be linked to an individual.

We collect Personal Information when you use the Services, make a purchase or a contribution, create an account, register for one of our programs, utilize our network, request information from us, participate in a promotion or online survey, contact us with a question, or attend certain special events.

Examples of Personal Information include:
Name
Postal or billing address
Email address
Telephone or mobile number
Payment information (which you submit for payment purposes and which is collected by our Payment Providers)

We also collect user experience recordings, which reproduce your interactions with the Services, including mouse movements, page scrolling, and information you type (including Personal Information), screen taps, and other actions you take while using the Services.  Recordings may include technical and usage data, as well as visual representations of actions you take while using the Services. We use these recordings to help us understand how users interact with our Services and to design a better user experience for you.  You consent to our collection and use of user experience recordings.

Our Services may integrate with social media platforms or other technology providers, such as Facebook, Instagram, Twitter, YouTube, Pinterest, such as by using their authentication services or allowing you to follow our account on each platform (collectively, “Social Media”). When you connect a Social Media account to our Services, then we may collect information about that Social Media account and share information with that Social Media account as described in the connection process. This collected information may include, but is not limited to, your name, email address, demographic information from your profile, friend lists, postings or other content, and your profile picture.  You acknowledge and agree that Ensemble Arts Philly is not responsible for the data collection or use practices of any Social Media platform.  You should read each Social Media platform’s privacy policy before connecting that social media account.

You may choose not to provide Personal Information, but this may prevent you from receiving certain features of the Services.

Even if you do not voluntarily provide this Personal Information, we collect non-personally identifiable information (collectively, “Non-Personal Information”) about how you use our Services. The Non-Personal Information we collect includes how you interact with the Services, information generally collected or “logged” by Internet websites or Internet services when accessed or used by users, and information about your web browser or device accessing or using the Services.   Non-Personal Information cannot reasonably be used to identify you and is used for statistical and other legitimate business purposes.

Non-Personal Information we collect includes:

The pages of our website that you viewed during a visit; What information, content or advertisements you view or interact with using the Services; The city and state in which you are located (but not your precise geographic location); and Unique identifiers that are not connected and cannot reasonably be connected to your identity.  

We will not use Non-Personal Information to try to identify you, and if we associate any Non-Personal Information with information that personally identifies you, then we will treat it as Personal Information. As discussed in more detail below, we sometimes use cookies and other automatic information gathering technologies to gather Non-Personal Information.

We may also combine your online information with information collected from other offline or online sources.

Information collected by the Services may be collected by us or one of our Service Providers,  API Providers, or Payment Providers.

Tracking Technologies and Cookies

We also obtain information in other ways through technology we use. Some of this information may be Personal Information. In accordance with applicable law, we and third parties use both essential and non-essential cookies, online tracking tools, web beacons, and other similar technologies (that we collectively refer to as “cookies”). This information is used to help our  Services function properly and to better understand the needs of our customers to personalize your online experience. These cookies generally include:

Necessary/Essential Cookies: Cookies defined as such are required for our Services to operate and function correctly. These include cookies that enable login to certain areas or services. These cookies also help to authenticate users and prevent fraudulent use of accounts. These services cannot be provided without these cookies and we only use these cookies to provide you with these services.

Performance Cookies: These are analytical cookies which allow us to recognize and count the users and see their navigational path through our Services. These cookies help us improve how our Services work by understanding user behavior to provide a better user experience.

Functional Cookies: Functional cookies allow us to remember choices and decisions you make when using our Services, such as remember your login details. The purpose of these cookies is to avoid having you re-enter your information when you use the Services and provide you with a more personalized experience.

We also use cookies to understand the performance of our advertising, marketing, and promotional campaigns through social media and other affiliated sites. We use these cookies to track your browsing activity on our Services as well as these non-Ensemble Arts platforms. If you use these services that are also linked to these cookies, the third-party services may also provide non-Personal Information to us about your activity, which we may use to increase the effectiveness of our promotional efforts and to provide personalization to you of our services and offerings. This information includes IP address, number of page visits, pages viewed, referrals, browsing activity over time, responses to advertisements or promotions.

These features provide us with overall usage patterns that we use for analysis and to provide you offerings and content. The ability to track, gather, and use your information through any third-party service is governed by that service’s privacy policy. Ensemble Arts Philly is not responsible for the privacy practices or data usage collected by these third-parties.

Some web browsers will give you the ability to control cookies. This depends on the browser and the type of cookie. Browser extensions or plugins can be utilized to set or reject browser cookies. If you configure these or other functions you may interfere with the Services’ features and limit the functionality of using our Services.

How We Use Your Personal Information

We may use the information we collect to:

  • Assist us in providing, maintaining, and protecting the Services;
  • Set up, maintain, and protect accounts to use the Services;
  • Improve our online and offline operations;
  • Process transactions;
  • Provide customer service;
  • Communicate with you, such as provide you with account- or transaction-related communications, or other newsletters, RSS feeds, and/or other communications relating to the Services;
  • Send or display offers and other content that is customized to your interests or preferences;
  • Comply with our legal obligations and exercise our legal rights;
  • Perform research and analysis aimed at improving our products and services and developing new products or services;
  • Secure the Services and to prevent and mitigate fraud or other misuse of the Services; and
  • Manage and maintain the systems that provide the Services.

How We Disclose Your Personal Information

We will not sell your individual Personal Information.

We do not share your Personal Information with unaffiliated third parties for their own marketing or research purposes.

We may disclose your Personal Information for any other purpose at your request or with your consent.

We may disclose your Personal Information to our dining and concession partners.

Some performances at Ensemble Arts Philly venues are produced or presented by or with third parties. We may provide them with Personal Information regarding your purchase to these performances. This includes, but is not limited to, your name, email address, telephone number, postal address, date of your purchase, any offer you responded to, seating details, and the amount of your purchase.

Ensemble Arts Philly uses other companies and individuals to perform certain business functions and help improve our products, services, and offerings (collectively, “Service Providers”). These functions performed on our behalf may include payment processing, analyzing data or customer research, database management, targeted promotions, and website support and design. We may disclose Personal Information and Non-Personal Information to these Service Providers.

We may also disclose Personal Information and Non-Personal Information to API Providers.  By “API Provider” we mean a licensor of software that we include in, or use with, the Services, including an application programming interface (“API”) or software development kit (“SDK”) or other technologies, that provides a specialized function or service to us and that requires the transmission of Personal Information and/or Non-Personal Information to the API Provider.  API Providers may have the right to use Personal Information and Non-Personal Information about you for their own business purposes.  Use and disclosure of Personal Information and Non-Personal Information by an API Provider is described in its privacy policy.  

An API Provider may collect information automatically, in which case Personal Information and Non-Personal Information it receives are subject to the API Provider’s privacy policy.  Some API Providers may allow you to opt out of certain collection and/or uses of your information.  You can read more here:

Additionally, we may disclose Personal Information and Non-Personal Information to our Payment Providers. A “Payment Provider” is a third party payment gateway provider or provider of other payment services.  Payment Providers may be regulated as financial services companies and/or subject the rules of the payment card networks.  Therefore, Personal Information and Non-Personal Information received by a Payment Provider may be used for its own purposes, including compliance with legal and audit obligations. You can learn more by reviewing their privacy policies (Windcave and Square).

We may share Non-Personal Information about how you interact with our Services, products, offerings, and promotions with members of our performing arts consortium. These organizations include, but are not limited to: Opera Philadelphia, Philadanco!, Philadelphia Ballet, Curtis Institute of Music, The Chamber Orchestra of Philadelphia, Philadelphia Chamber Music Society.

We may transfer Personal Information in connection with a merger, sale, acquisition, or other change of ownership or control by or of us or any affiliated entity (in each case whether in part or in whole), or in the event of a bankruptcy, liquidation, or receivership. We will use commercially reasonable efforts to notify you of such transfer, for example via email or by posting notice on the Services.

We may also disclose your Personal Information to third parties when we believe, in good faith and in our sole discretion, that such disclosure is reasonably necessary to (a) enforce or apply the terms and conditions of the Services, including investigation of potential violations thereof, (b) comply with legal or regulatory requirements or an enforceable governmental request, (c) protect the rights, property or safety of us, our users or other third parties, (d) prevent a crime or protect national security, or (e) detect, prevent or otherwise address fraud, security or technical issues.  

Lastly, we may also disclose Non-Personal Information, aggregated with information about our other users, to our business partners, merchants, advertisers, and other third parties if we deem such disclosure, in our sole discretion, to have sound business reasons or justifications.  

Security and Data Retention

Ensemble Arts Philly takes the security and confidentiality of your Personal Information seriously. We’ve put reasonable technical, administrative, and physical controls in place that are designed to secure Personal Information from unauthorized access, use, and disclosure. Secure Socket Layer (SSL), Transport Layer Security (TLS), or other similar  encryption technology is used to protect all Personal Information and financial information. While we strive to use commercially acceptable means to protect your Personal Information, no security measure is perfect or impenetrable, and we cannot guarantee the security of your Personal Information.

We restrict access to Personal Information in our possession to our employees, Service Providers, and API Providers who need to know that information in order to operate, develop, improve or support our Services. If we share Personal Information with Service Providers or API Providers, we require that they also use reasonable information security measures to safeguard your Personal Information.

All Personal Information will be retained for a period reasonably necessary to fulfill all purposes outline in this Privacy Policy and as otherwise needed to address reasonable business needs including tax, corporate, compliance, litigation, and other legal rights and obligations.

Account Information and Data Subject Rights

Log in to our Services to access or change certain information associated with your account such as your name, postal address, phone numbers, email address, and interests. To change your email marketing preferences, click Update Preferences in any marketing email sent to you by Ensemble Arts Philly or The Philadelphia Orchestra or use the contact information below. All marketing emails also contain a link to Unsubscribe at the bottom. These options are not available in email messages from us that relate to a direct action taken by you such as a password reset request or an order confirmation. To be removed from our phone or mailing list or to change or update your information, please contact us at AudienceServices@EnsembleArtsPhilly.org

You may request access to your Personal Information by sending an email to AudienceServices@EnsembleArtsPhilly.org. We will try to locate and provide you with your Personal Information and give you the opportunity to correct this data, if it is inaccurate, or to delete it, at your request.   But, in either case, we may need to retain it for legal reasons or for legitimate business purposes. You may also remove any content that you post to the Services using the deletion or removal options within the Service.  However, we (and you) are not able to control information that you have already shared with other users or made available to third parties through the Services.

If you need further assistance with removing any content you posted through the Services, you can email us at AudienceServices@EnsembleArtsPhilly.org. Removal of your posted content may not ensure complete or comprehensive removal from our computer systems.

We ask individual users to identify themselves and the information requested to be accessed, corrected, or removed before processing such requests, and we may decline to process requests that are unreasonably repetitive or systematic, require disproportionate technical effort, jeopardize the privacy of others, would be extremely impractical (for instance, requests concerning information residing on backups), or relate to information that is not associated with your Personal Information.  In any case, where we provide information access, correction or deletion, we perform this service free of charge, except if doing so would require a disproportionate effort.

Please be aware that if you ask us to delete your Personal Information, you may not be able to continue to use the Services.  Also, even if you request that we delete your Personal Information, we may need to retain certain information for a limited period of time to satisfy our legal, audit and/or dispute resolution requirements.

We support the development and implementation of a standard "do not track" browser feature that provides customers with control over the collection and use of information about their web-browsing activities. To learn more about "Do Not Track", please visit “All About Do Not Track”. Once a standardized "do not track" feature is released, we intend to adhere to the browser settings accordingly.  

We may use third-party service providers that collect information for interest-based advertising purposes (advertisements that are tailored to your likely interests, based on categories in which you have shown an interest). To learn more about these third parties and the choices they offer users, please visit the Network Advertising Initiative’s choices page or the Digital Advertising Alliance’s choices page. If you are reading this Privacy Policy from a mobile device, you can learn more about the DAA's mobile choices program here. You may also change your Google and Facebook advertising settings by visiting their respective settings pages.

To contact us about your Personal Information or about this Privacy Policy, please use the below details:

The Philadelphia Orchestra and Ensemble Arts 
Audience Services Department
300 S. Broad St.
Philadelphia, PA 19102
215-893-1999
AudienceServices@EnsembleArtsPhilly.org 

Personal Information of Children

The Services are not intended for use by individuals under the age of 18 except in instances involving special programs, including those promoting educational activities. We require parental consent or involvement for minors to participate in these programs. We may need to collect certain Personal Information regarding minors for these programs in order to enable their participation, and we will only do so with parental consent. We do not collect more information than is necessary and use this information only as it relates to the program. If you are the parent or guardian and have learned or suspect that your child under the age of 13 has provided us with Personal Information, please contact us at AudienceServices@EnsembleArtsPhilly.org and provide us with the name and email address that was used and we will promptly delete such information.

Users Outside of Pennsylvania

Ensemble Arts Philly is subject to the laws of the United States and the Commonwealth of Pennsylvania. If you are located in another jurisdiction, this Privacy Policy may not provide the standard level of protection as required by your jurisdiction.

Residents of Certain U.S. State Residents

You may have heard of certain comprehensive state privacy laws, including laws in California Colorado, Connecticut, Delaware, Iowa, Nebraska, New Hampshire, Utah, and  Virginia, which provide certain rights to residents of such states in connection with their Personal Information.  Our Services are not currently subject to any comprehensive state laws providing rights in connection with Personal Information. However, we do provide notice and transparency about our collection and use of Personal Information as described in Privacy Policy.

Residents of Nevada

We do not sell your Personal Information. However, you may contact us at AudienceServices@EnsembleArtsPhilly.org with questions.

Users Outside the United States

The Services are intended for use by individuals in the United States. If you are located in another country or jurisdiction, this Privacy Policy may not provide you the standard level of protection as required by your jurisdiction. By using the Services or providing any Personal Information, you consent to the transfer of Personal Information to the United States. If you do not consent to this, please do not use the Services.

Residents of Canada

If you have an objection to the use of your Personal Information as described in this Privacy Policy, you may file a complaint by sending an email to AudienceServices@EnsembleArtsPhilly.org.  We will attempt to accommodate your objection or complaint, but you understand that, to the extent you object to our processing of Personal Information that is necessary for us to provide the Services to you, certain features and functionalities of the Services may no longer be available to you.  Nothing in this Privacy Policy prejudices your rights to file a complaint with the Office of the Privacy Commissioner of Canada, and/or with any other applicable data protection authorities.

Third Party Websites  

Please note that the Services may link or integrate with third-party sites, services or apps.   We are not responsible for the privacy or security policies or practices or the content of such third parties.  Accordingly, we encourage you to review the privacy and security policies and terms of service of those third parties so that you understand how those websites collect, use, share and protect your information.

Changes to this Policy

We may update or amend this Privacy Policy at any time. Any changes to how we collect, use, or disclose, or otherwise process Personal Information will be reflected in this Privacy Policy. You can always check the “Last Updated” date at the top of this document to see when the Privacy Policy was last changed. When we do so, we will prominently place an alert on our Services notifying you of our updated Privacy Policy. IF YOU DO NOT AGREE TO CHANGES TO THIS PRIVACY POLICY, YOU MUST STOP USING THE SERVICES AFTER THE EFFECTIVE DATE OF SUCH CHANGES (WHICH IS THE “LAST UPDATED” DATE OF THIS PRIVACY POLICY).


Privacy Notice for Covered Residents

This Privacy Notice for Covered Residents (the “Notice”) supplements the information contained in our Privacy Policy and applies only if you reside in State of New Jersey (each resident, a “Covered Resident”).

1. Definitions

“Sell,” “Selling,” “Sale,” or “Sold,” means the exchange of Personal Information for monetary or other valuable consideration. However, “Sell,” “Selling,” “Sale,” or “Sold,” does not include (a) disclosure of Personal Information (i) to a third party that processes data on behalf of Ensemble Arts Philly, (ii) to a third party for purposes of providing a product or service requested by you, (iii) where you direct us to disclose the Personal Information or you intentionally use us to interact with a third party, or (iv) that is intentionally made available by you to the general public via a channel of mass media without restricting the Personal Information to a specific audience, or (b) disclosure or transfer of Personal Information (i) to an affiliate of Ensemble Arts Philly, or (ii) to a third party as an asset that is part of a proposed or actual merger, acquisition, bankruptcy, or other transaction in which the third party assumes control of all or part of Ensemble Arts Philly’s assets.

“Sensitive Personal Information” means Personal Information revealing (i) racial or ethnic origin; (ii) religious beliefs; (iii) mental or physical health condition, treatment, or diagnosis; (iv) financial information, including a Covered Resident’s account number, account log-in, financial account, or credit or debit card number, in combination with any required security code, access code, or password that would permit access to a Covered Resident’s financial account; (v) sex life or sexual orientation; (vi) citizenship or immigration status; (vii) status as transgender or non-binary person; (viii) genetic or biometric data that may be processed for the purpose of uniquely identifying an individual; (ix) Personal Information collected from a known child; or (x) precise geolocation data.

“Verifiable Request” means the identifying information provided by a Covered Resident in connection with a request matches the Personal Information of the Covered Resident already maintained by us.

“Targeted Advertising” means displaying advertisements to a Covered Resident where the advertisement is selected based on personal data obtained or inferred from that Covered Resident’s activities over time and across nonaffiliated Internet web sites or online applications to predict such Covered Resident’s preferences or interests. “Targeted Advertising” does not include (i) advertisements based on activities within Ensemble Arts Philly’s own Internet websites or online applications; (ii) advertisements based on the context of a Covered Resident’s current search query, visit to an Internet website or online application; (iii) advertisements directed to a Covered Resident in response to the Covered Resident’s request for information or feedback; or (iv) processing Personal Information solely to measure or report advertising frequency, performance, or reach.

“Profiling” means any form of automated processing performed on personal data to evaluate, analyze or predict personal aspects related to an identified or identifiable individual’s economic situation, health, personal preferences, interests, reliability, behavior, location or movements.

“Relevant Data Privacy Law” means New Jersey Data Privacy Act.

2. Information We Collect or Process

Ensemble Arts Philly has collected or processed the following categories of Personal Information from Covered Residents: 
Name (First and Last)
Postal address
Email address
Telephone or mobile number
Credit card number (which you submit for payment purposes and which is collected by our Payment Providers)
Credit card security code (which you submit for payment purposes and which is collected by our Payment Providers)
Credit card billing address (which you submit for payment purposes and which is collected by our Payment Providers)
Credit card expiration date (which you submit for payment purposes and which is collected by our Payment Providers)
Internet Protocol (IP) address
Unique device identifier
HTTP header information

Ensemble Arts Philly obtains this Personal Information from the following types of sources: Directly from you. For example, from forms you complete or tickets that you purchase. Indirectly from you. For example, from information automatically sent by your web browser or from analyzing data about your actions on our website.

Ensemble Arts Philly does not collect Sensitive Personal Information.

3. Use of Personal Information

Ensemble Arts Philly may use, or disclose the Personal Information we collect for one or more of the following “Business Purpose(s):”

  • Assist us in providing, maintaining, and protecting the Services;
  • Set up, maintain, and protect accounts to use the Services;
  • Improve our online and offline operations;
  • Process transactions;
  • Provide customer service;
  • Communicate with you, such as provide you with account- or transaction-related communications, or other newsletters, RSS feeds, and/or other communications relating to the Services;
  • Send or display offers and other content that is customized to your interests or preferences;
  • Comply with our legal obligations and exercise our legal rights;
  • Perform research and analysis aimed at improving our products and services and developing new products or services;
  • Secure the Services and to prevent and mitigate fraud or other misuse of the Services; and
  • Manage and maintain the systems that provide the Services.

Unless we notify you otherwise, we will not collect additional categories of Personal Information, nor use the Personal Information we collect for any other materially different, unrelated, or incompatible purposes.

Ensemble Arts Philly does not Sell Personal Information.

4. Disclosures of Personal Information

Ensemble Arts Philly has disclosed your Personal Information as described in this Notice, including the following categories of Personal Information:

Name (First and Last)
Postal address
Email address
Telephone or mobile number
Credit card number (which you submit for payment purposes and which is collected by our Payment Providers)
Credit card security code (which you submit for payment purposes and which is collected by our Payment Providers)
Credit card billing address (which you submit for payment purposes and which is collected by our Payment Providers)
Credit card expiration date (which you submit for payment purposes and which is collected by our Payment Providers)
Internet Protocol (IP) address
Unique device identifier
HTTP header information

Ensemble Arts Philly discloses Personal Information to third parties for a Business Purpose.  When we disclose Personal Information for a Business Purpose, we enter into an agreement with the receiving party that describes the purpose for sharing the Personal Information, and that requires the receiving party to keep that Personal Information confidential.

We may disclose your Personal Information with the following categories of third parties: Service Providers, Payment Providers, our affiliates, business partners, merchants, advertisers, and members of our performing arts consortium.

In the past twelve (12) months, Ensemble Arts Philly has not Sold any Personal Information about its Covered Residents.

We also process Personal Information about Covered Residents for Targeted Advertising.

5. Your Rights and Choices

If you are a Covered Resident, you may request information about our collection and processing of your Personal Information, whether or not it was collected electronically. If you submit a Verifiable Request, we will disclose whether we have collected or processed your Personal Information and allow you to access the Personal Information we have collected, to the extent we continue to retain the Personal Information. To the extent technically feasible, we will disclose this information to you in a readily usable format that allows you to transmit the data to another entity without hindrance. If a Covered Resident makes more than (1) request in any twelve (12) month period, we reserve the right to charge a fee prior to processing any such request(s).

You also have the right to request that we delete any of your Personal Information that we collect or maintain by submitting a Verifiable Request. We may deny your deletion request if retaining your Personal Information is necessary for us or our Service Providers to (i) comply with applicable law, or (ii) retain a record of the deletion request and the minimum data necessary for the purpose of ensuring your Personal Information remains deleted from our records provided that we do not use such retained Personal Information for any other purpose.

If you are a Covered Resident, you further have the right to request that we correct any of your Personal Information that is inaccurate by submitting a Verifiable Request. We will correct any inaccurate Personal Information pursuant to your request, taking into account the nature of the Personal Information and the purposes of the processing of your Personal Information. We may deny your correction request if the Personal Information is accurate.

If you choose to exercise a privacy right under the Relevant Data Privacy Law, you have the right not to receive unlawful discriminatory treatment.

You have the right, at any time, to direct us to stop processing your Personal Information for Targeted Advertising. You may opt-out of this use of your Personal Information by submitting a Verifiable Request. However, if you change your mind, you may opt-in to the processing of your Personal Information for Targeted Advertising to third parties at any time by contacting us at 215-893-1999 or emailing AudienceServices@EnsembleArtsPhilly.org. Covered Residents who opt-in to processing of their Personal Information for Targeted Advertising may opt-out at any time.

If you choose to exercise a privacy right under the Relevant Data Privacy Law, you have the right not to receive unlawful discriminatory treatment.

You may submit a Verifiable Request for the information listed above, or exercise any of your rights enumerated under this Notice, by email at AudienceServices@EnsembleArtsPhilly.org. You may also submit a Verifiable Request on behalf of your minor child who is under 13 years of age.

After we receive your Verifiable Request, we will provide to you, in writing, the requested information. We will try to respond to your verified request within forty-five (45) days of receipt, but if we require more time (up to another forty-five (45) days) we will inform you of the reason and extension period in writing. If we decline to act on your request for any reason permitted under the Relevant Data Privacy Law, we will notify you of our decision within forty-five (45) day of receiving your request. If applicable, our response will explain the reasons why we cannot comply with your request.

If we deny your request or fail to act on it within the required time period, you may have the right to appeal this decision by submitting a new Verifiable Request in which you conspicuously note that you are appealing a previous decision. We will respond to your verified request to appeal within forty-five (45) days]. If applicable, our response will explain the reasons why we are denying your appeal, and any further steps that may be available to you.

Ensemble Arts Philly does not and will not, without first obtaining your consent, process your Personal Information for Profiling, and/or Sale to third parties.

However, please be aware that it may be a functional necessity for our Services to have Personal Information about you in order to operate, and we may not be able to provide some or all of our Services to you if you direct us to delete your Personal Information.

6. Changes to this Notice

We may update or amend this Notice at any time. Any changes to how we collect, use, or disclose, or otherwise process Personal Information will be reflected in this Notice. You can always check the “Last Updated” date at the top of this document to see when the Privacy Policy and/or this Notice were last changed. When we do so, we will prominently place an alert on our Services notifying you of our updated Notice.  

7. Contact Us

If you have any questions about this Notice, contact us at:
 
Ensemble Arts Philly
Audience Services Department
300 S. Broad St.
Philadelphia, PA 19102
215-893-1999
AudienceServices@EnsembleArtsPhilly.org